Marketing strategy is about connecting with your customers and target audience. These days most target audiences are looking for this connection through brand authenticity. With social media at its peak, people have learned to trust online customer feedback almost as much as a personal recommendation. The good news is you can harness this trust by…
ListenLoop offers this infographic on open-ended questions you should ask your customers.
User research is an important aspect of web, mobile and product design. Here 5 challenges with these tools you should note.
You need to identify customer feedback questions to ask. This Slideshare shows 10 website survey questions that will help you improve your business.
You need to segment your user feedback to separate the wheat from the chaff. Don’t make the mistake of listening to the loudest majority.
In this slideshare, we present how to Tame Your Data: Segmenting Users and Customer Feedback #FTW